At Foodies Pakistan, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By using our platform, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: When you create an account, place an order, or contact us, we may ask for details such as your name, email address, phone number, and delivery address.

Payment Information: If you make a purchase, payment-related details like credit/debit card information are securely processed through trusted third-party gateways. We do not store your payment information.

Usage Data: We may collect information about how you use our website, including pages visited, time spent, and interactions with content. This helps us improve your user experience.

Cookies and Tracking Technologies: We use cookies and similar tools to track browsing behavior, improve site performance, and provide a personalized experience.

2. How We Use Your Information

The information collected is used to:

  • Process and Deliver Orders: To ensure your orders are handled accurately and efficiently.
  • Customer Support: To respond to queries, resolve issues, and enhance our services.
  • Improve Website Experience: To analyze traffic and optimize website functionality.
  • Marketing (With Consent): To send promotional offers, updates, or special announcements.

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information only under the following circumstances:

  • Third-Party Service Providers: Trusted partners such as delivery services, payment processors, or marketing agencies helping us provide services.
  • Legal Requirements: If required by law or to protect our legal rights, we may disclose information to government authorities.

4. Data Security

We implement industry-standard security measures to safeguard your personal information. However, no system is completely secure, and absolute security cannot be guaranteed.

5. Your Rights

You have the right to:

  • Access: Request a copy of your personal data.
  • Update or Correct: Edit inaccurate or outdated information.
  • Delete: Request deletion of your personal data (subject to legal obligations).
  • Opt-Out: Stop receiving marketing emails by following the unsubscribe instructions or contacting us directly.

To exercise any of these rights, contact us at [email protected]

6. Children’s Privacy

Foodies Pakistan is not intended for children under 13. We do not knowingly collect personal information from children. If we discover that we have collected data from a child under 13, we will delete it immediately.

7. Changes to This Privacy Policy

We may update this policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on our website with the revised “Last Updated” date.