Welcome to Foodies Pakistan! These Terms & Conditions govern your use of our website and services. By accessing or using Foodies Pakistan, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our website or services.
1. General Information
Website Ownership: The website, www.foodiespakistan.com.pk, is owned and operated by Foodies Pakistan.
Service Availability: Our services are available to individuals who are at least 18 years old. If you are under 18, you must use our website with the involvement of a parent or guardian.
2. Use of Our Website and Services
Account Creation: To place an order or access certain features, you may need to create an account. You must provide accurate and complete information when creating your account. You are responsible for maintaining the confidentiality of your account details and for any activities under your account.
Order Fulfillment: By placing an order on our website, you agree to pay for the items ordered, as well as any applicable taxes and delivery charges. You are also responsible for providing accurate delivery information.
Restrictions on Use: You agree not to misuse our website or services in any unlawful manner. You shall not:
- Interfere with or disrupt the functioning of our website.
- Post or transmit any harmful, offensive, or unlawful content.
- Use our website for any purpose other than its intended use, including fraud or misrepresentation.
3. Pricing and Payment
Prices: The prices listed on our website are in Pakistani Rupees (PKR) unless otherwise specified. Prices are subject to change without notice, but any changes will not affect orders that have already been placed and processed.
Payment Methods: We accept various payment methods, including credit/debit cards, bank transfers, and other electronic payment options. All payment transactions are processed securely through third-party payment gateways.
Payment Security: We use encrypted payment systems to protect your payment information. However, you acknowledge that no system is entirely secure, and we cannot guarantee absolute security.
4. Delivery and Shipping
Delivery Services: Foodies Pakistan works with trusted delivery partners to ensure that your orders are delivered promptly. Delivery times may vary based on location, traffic, and restaurant availability.
Delivery Charges: Delivery fees may apply, and these will be calculated at checkout based on your delivery location. You will be informed of the total cost, including delivery charges, before finalizing your order.
Delivery Issues: If there is a problem with your delivery (e.g., delays, incorrect items), please contact us immediately at [email protected], and we will do our best to resolve the issue.
5. Cancellations and Refunds
Order Cancellation: You can cancel your order only before it is processed or dispatched. Once your order has been processed, we are unable to cancel it. If you wish to cancel, please contact our support team as soon as possible.
Refunds: Refunds may be issued in cases of:
- Incorrect or damaged items delivered
- If the order was never delivered
- Other exceptional circumstances as determined by Foodies Pakistan
Refund requests must be made within 48 hours of receiving your order. We reserve the right to assess each refund request and determine the eligibility.
6. User Content and Conduct
User Reviews and Feedback: You may be able to submit reviews or feedback on our website, including ratings for restaurants and menu items. By submitting content, you grant Foodies Pakistan the right to use, edit, and display that content on our website and other promotional materials.
Prohibited Content: You agree not to submit or post any content that is:
- Illegal, harmful, defamatory, or offensive
- Infringes on any intellectual property or proprietary rights
- Contains viruses, malware, or harmful code
7. Intellectual Property
Website Content: All content on the website, including logos, images, text, graphics, and trademarks, is the intellectual property of Foodies Pakistan and is protected by copyright laws. You are not allowed to reproduce, distribute, or otherwise use any of this content without written permission from us.
Third-Party Content: Some content, such as restaurant logos, menu items, and images, may be the intellectual property of third-party vendors. You are required to respect the intellectual property rights of these third parties.
8. Limitation of Liability
No Warranty: While we make every effort to ensure the accuracy and quality of the content on our website, we do not guarantee that our website will always be error-free, uninterrupted, or secure. The services and content are provided on an “as is” and “as available” basis.
Limitation of Liability: Foodies Pakistan is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or services. Our liability is limited to the amount you have paid for any products or services.
9. Privacy and Data Protection
Your use of our website is also governed by our Privacy Policy. We collect and handle your personal information in accordance with this policy to ensure your privacy is protected.
10. Termination
We reserve the right to suspend or terminate your account and access to our services if you violate these Terms & Conditions or engage in any conduct that we believe is harmful to our website, services, or other users.
11. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in Pakistan.
12. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page with an updated “Last Revised” date. We encourage you to review these terms periodically.
13. Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us:
📧 Email: [email protected]